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You can reach us on 800-725262. Our Customer Service Team will be available to assist you between 9 AM to 6 PM, Sunday to Thursday.

YOUR HEALTH AND SAFETY IS OUR TOP PRIORITY

We will continue to support and serve you remotely.

For any queries or feedback, you may reach us at 800SALAMA.

For all Family Takaful plans
Access Easy Life online service

For Online Motor Insurance quote

For more information on COVID-19

SALAMA Update - COVID-19 Precautionary Measures

Dear Customer/Partner,

At SALAMA, we truly believe in ‘Securing our Future, together. That begins with protecting and taking care of our employees/partners/customers and the community at large. The COVID-19 pandemic is unlike any event – posing a huge threat to health & wellbeing, impacting the global economy, testing our resilience as a community and forcing us to make unprecedented decisions.

As a preventive measure to safeguard our teams and people they come in touch with, we have resolved to institute work from home policy for employees. Working from home will allow us to practice social distancing while we stay committed to serve our customers and support our partners with the best of our abilities.

We have taken the necessary steps to ensure business continuity and are equipped to handle queries, service requests and complaints remotely and deliver a seamless and timely experience. While protecting our staff is a top priority, we have equipped and empowered each staff member with technology tools, systems and process matrix that will help avoid any impact on our customers and partners.

Rest assured we will continue to assist you during this period and as need be you may reach out to us through;

Easy Life Portal (online service) – For all Family Takaful Plans will continue. The best way to track and make changes to your plan online.

Website will continue to assist you to get your Auto insurance online within few minutes.

800SALAMA can be accessed for all queries/feedback and complaints.

SALAMA Facebook Community is available 24 hours, just leave us a Direct Message and someone will assist you in real-time or within 24 hours.

To further convenience customers and partners to help reach out to SALAMA, key contacts for support and service have been listed below;

Auto Takaful
General Takaful
Family Takaful

We are and will continue to go above and beyond in serving our valued members and leave no stone unturned in supporting our partners.

Please keep safe and take good care of yourself and your loved one’s wellbeing. Together we will be able to navigate this challenging time and emerge stronger.

Best Regards,

Team SALAMA

To get more information on COVID-19 – click here.