At SALAMA, we truly believe in ‘Securing our
Future, together. That begins with protecting
and taking care of our employees/partners/
customers and the community at large. The
COVID-19 pandemic is unlike any event –
posing a huge threat to health & wellbeing,
impacting the global economy, testing our
resilience as a community and forcing us to
make unprecedented decisions.
As a preventive measure to safeguard our teams and people they come in touch with, we have resolved to institute work
from home policy for employees. Working from home will allow us to practice social distancing while we stay committed
to serve our customers and support our partners with the best of our abilities.
We have taken the necessary steps to ensure
business continuity and are equipped to handle
queries, service requests and complaints
remotely and deliver a seamless and timely
experience. While protecting our staff is a top
priority, we have equipped and empowered each
staff member with technology tools, systems and
process matrix that will help avoid any impact on
our customers and partners.