Salama and Almadallah collaborate to provide cost-effective solutions tailored to customers’ needs

07 September 2022, Dubai, United Arab Emirates: Islamic Arab Insurance Company (“SALAMA”), the UAE’s largest Shari’ah-compliant Takaful solutions provider has tied up with Almadallah Healthcare Management FZ CO, one of the leading independent Third-Party Administrator (TPA) providers in the region.

Through this collaboration, SALAMA’s health takaful plan members will benefit from Almadallah’s efficient, cost-effective and digital-driven services when it comes to the choice of health plans, network, claims submission, processing and settlement, thus enhancing their overall client service experience.

The collaboration reflects SALAMA’s continued efforts to innovate and set higher benchmarks through combination of efforts including – pioneering first of it’s kind, unique products and solutions, exploring new market segments, forging strategic partnerships to strengthen the insurance ecosystem and strengthening distribution channels – all of which have opened up new growth opportunities for the Takaful provider.

Fahim Al Shehhi, CEO of SALAMA, said: “As medical rates and claims activity continue to rise, we expect to see an increase in health care costs. TPAs have proven to be a valuable asset to self-insurance programs, reducing costs without compromising the quality of health care. Our collaboration with Almadallah, an experienced player with an excellent track record, will enable us to continue providing exceptional services to our customers and policyholders, while reaffirming our commitment to set new benchmarks for the health insurance industry in the UAE.”

Dr. Asma Alsharif, Deputy CEO at Almadalla commented: “We are pleased to partner with SALAMA and add them to our network. This is an important step in advancing our and SALAMA’s ambitions to provide quality health insurance solutions to all members. This is a great value add to expand our offering and is in line with our commitment to improve health insurance solutions and achieve our strategic vision.”

As part of its overall client enhancement strategy, SALAMA recently partnered with select UAE banks to deliver omnichannel Takaful solutions to bank customers. The company has also partnered with insuretech providers to offer hyper-personalised takaful solutions to customers via wearables technology.